Privacy Policy

This privacy statement covers the Registered User of the site at www.OnlineLessonVideos.com. Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices. www.OnlineLessonVideos.com has agreed to notify users of:

What personally identifiable information www.OnlineLessonVideos.com collects.
What personally identifiable information third parties collect through the Web site.
What organization collects the information.
How www.OnlineLessonVideos.com uses the information.
With whom www.OnlineLessonVideos.com may share user information.
What choices are available to users regarding collection, use and distribution of the information.
What measures www.OnlineLessonVideos.com takes to protect the information under its control.
How users can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should first contact the Security Department, by emailing us at Orders@OnlineLessonVideos.com.

This program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

Information Collection & Use Registration
In order to use this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

You have the option to provide demographic information (such as age, musical interests and gender to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

You may receive informational and promotional emails from us as well as our newsletter.

www.OnlineLessonVideos.com is the sole owner of the information collected on www.OnlineLessonVideos.com. www.OnlineLessonVideos.com collects personally identifiable information from our users at several different points on our Web site.

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter.

We may use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. www.OnlineLessonVideos.com stores this information for the sole purpose of sending this email and tracking the success of our referral program(s).

Your friend may contact us at Orders@OnlineLessonVideos.com to request that we remove this information from our database.

Uses of Information

www.OnlineLessonVideos.com provides music instruction. Our approach to matching students and teachers in order to provide the best possible learning experience for the user is integral to the success of our students. The information we collect allows www.OnlineLessonVideos.com to improve the lessons and content provided to the user on an ongoing basis.

Communications from the Site
Special Offers and Updates We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from us on our registration page.
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile
We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

We share your profile information to third parties in aggregate form only.

Supplementation of Information
In order to provide certain services such as song downloads and musical transcriptions to you, we may on occasion supplement the personal information you submitted to us with information from third party sources.

Information Sharing and Disclosure
Aggregate Information (non-personally identifiable) We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Personally identifiable information:
We DO NOT Share Personally Identifiable Information with Third Parties We may use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies are not authorized by us to retain, share, store or use personally identifiable information for any other purposes.

Service Providers

We may use third parties to provide other services on our site.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at Orders@OnlineLessonVideos.com.

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We may use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We may link this automatically collected data to personally identifiable information for the purpose of enhancing your experience on the site and to assist us in marketing more effectively.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We may use cookies on this site. We may link the information we store in cookies to personally identifiable information you submit while on our site.
We may use both session ID cookies and persistent cookies. We may use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

Cookies will be used to identify you , track your progress, update your profile and to create a personalized user experience. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. www.OnlineLessonVideos.com will not be able to track your progress, as well.

This privacy statement covers the use of cookies on www.OnlineLessonVideos.com.com and does not cover the use of cookies by any advertisers.

Clear Gifs (Web Beacons/Web Bugs)
We may employ [or a third party advertising partner may employs] a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Such devices are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We may tie the information gathered by clear gifs to our customers’ personally identifiable information for more efficient use of our sites.

We may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please contact us at Orders@OnlineLessonVideos.com.

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by www.OnlineLessonVideos.com. Please be aware that we, www.OnlineLessonVideos.com, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update, delete or deactivate it by making the change on our account management page or by emailing our Customer Support at support@workshoplive.com or by contacting us by telephone or postal mail at the contact information listed below.

Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure technology. To learn more about our procedures, contact us at Orders@OnlineLessonVideos.com.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at Orders@OnlineLessonVideos.com.

Business Transitions
In the event www.OnlineLessonVideos.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.